DVLA consumer forum on private parking issues.

Other DVLA contact numbers

DVLA General Enquiries: 0870 025 0121
DVLA Vehicle Registration / Tax Enquiries: 0870 025 0133
Driving Licence Enquiries: 0870 025 0095
DVLA Change of Address Request: 0870 025 0045


The focus of the Consumer Forum is to help give a clear understanding of the issues from consumers on private parking and to help raise standards and resolve problems. It also aims to provide constructive advice to the parking sector, supported by evidence.

Discussions were held on:

  • Consumer Forum future representation – independent consumers and landowners
  • operating practices
  • accreditation of the ATAs
  • intelligence-led assurance activity
  • information for customers - complaints facility and wording on parking charge notices
  • the role of the forum

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